Redressal System

Grievance Redressal

Money Bells Global Research Services Private Limited

(In accordance with SEBI (Research Analyst) Regulations, 2014)

At Money Bells Research Analyst, we are committed to maintaining the highest standards of ethical conduct, investor transparency, and prompt redressal of grievances. We aim to resolve all grievances professionally, promptly, and within the timelines prescribed by SEBI.

1. Grievance Redressal Framework
  • Online Complaint Form: www.moneybells.in
  • Email Support: [email protected]
  • Telephonic Support: +91-8588-084-109 (Mon–Fri, 09:00 AM – 05:00 PM)
  • Postal Communication:
    Money Bells Research Analyst
    D-1-C 1124, Gali No. 1, Ratiya Marg,
    Sangam Vihar, South Delhi – 110080, India

Response Time: Within 21 working days. If unresolved within 10 working days, escalate to [email protected].

2. Designated Grievance Redressal Contacts
Designation Name Address Contact No. Email ID Working Hours
Customer Care Mr. Ishan Khandelwal D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 +91-8588-084-109 [email protected] Mon–Fri, 09:00 AM – 05:00 PM
Head of Customer Care Mr. Ishan Khandelwal D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 +91-8588-084-109 [email protected] Mon–Fri, 09:00 AM – 05:00 PM
Compliance Officer Mr. Sagar Goel D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 +91-8588-084-109 [email protected] Mon–Fri, 09:00 AM – 05:00 PM
CEO Mr. Sagar Goel D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 +91-8588-084-109 [email protected] Mon–Fri, 09:00 AM – 05:00 PM
Principal Officer Mr. Sagar Goel D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi – 110080 +91-8588-084-109 [email protected] Mon–Fri, 09:00 AM – 05:00 PM
3. Escalation to SEBI – SCORES Platform

If you are not satisfied with the resolution or have not received a reply within the stipulated time, escalate the matter to SEBI through the SCORES platform:

Complaints filed via SCORES will be addressed as per SEBI Circulars and Regulations.

4. Online Dispute Resolution (ODR)

In case of unresolved grievances even after SEBI intervention, clients may opt for SEBI's ODR platform for online conciliation and arbitration:

This is as per:

  • SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023
  • Subject: "Online Resolution of Disputes in the Indian Securities Market"
As per SEBI regulations, Money Bells Global Research Services Pvt. Ltd. accepts payments only via the official bank account or approved gateway listed on our website/app. We do not offer Algo, PMS, or account handling services. Do not share DEMAT credentials. Report issues to [email protected].